Security and trust

Your customs data, kept in Canada.

Tariva's AI agents read sensitive data: your suppliers, your costs, your declarations. Here is how it's protected, and how the agents make decisions.

01Commitments

What we commit to, in writing.

Hosted in CanadaCustomer data and processing stay in Canada. Sub-processors are documented.
Encrypted throughoutIn transit and at rest.
Isolated per companyOne customer's data is never shared with another.
Least-privilege accessRead-only delegation in CARM is enough. Tariva asks for no more than it needs.
Immutable audit logsEvery action, by a person or an agent, leaves a record that can't be rewritten.
Your data, exportableExport everything as CSV, JSON or PDF, any time, in one step.
PIPEDA and Law 25Aligned with PIPEDA and Quebec's Law 25, with bilingual privacy notices and processing agreements.
French and EnglishInterface, emails and generated documents in both languages.

02How decisions get made

AI proposes. Rules decide. People approve.

Every number has a sourceAmounts and classifications link to the Customs Tariff, CBSA notices, rulings and your own documents.
Nothing files itselfAnything going to your broker or the CBSA waits for a named person's approval, showing exactly what will be sent.
Limits you setEvery agent has a written scope. You choose what it may do on its own, broker by broker, supplier by supplier.
Analysts on the rulesRule changes are reviewed by analysts before they touch a money calculation.

03What we never do

The lines, drawn clearly.

  • 01File as your brokerTariva doesn't account for goods or pay duties as the agent. Your licensed broker, or you, signs what is filed.
  • 02File without approvalNo claim and no instruction leaves without a person's name on it.
  • 03Hide an underpaymentIf we find a difference that goes against you, we show it with your options. We don't bury it inside a recovery.
  • 04Hold your data hostageYou can export everything, any time. You stay because it's worth it, not because you're stuck.

Security questions? Ask us.

Book a call and bring your questionnaire. We'll go through it with you.